Economía Internacional Oxford Students Edition Inglés Meier

Descripción

Machine derived contents note: Contents
Acknowledgments
Introduction
Part I The Concept of Quality
1. History and Evolution
2. Strategic Quality Management
3. Concepts and Definitions
4. The Multiple Dimensions of Quality
5. Correlates of Quality
Part II An Industry Example
6. Quality in the U.S. Room Air Conditioning Industry I: Subjective Ratings
7. Quality in the U.S. Room Air Conditioning Industry II: Objective Measures
8. The Sources of Quality: From Design to Production
9. Quality Policies and Attitudes
Part III Japanese Quality Management
10. The Japanese Quality Movement
11. Contributors to Japanese Quality
Conclusion
Appendix A: The Room Air Conditioning Study
Appendix B: Classifying Plants by Quality Performance
Appendix C: Statistical Analyses
Notes
Index.